The HP printer queue does not receive the print job when printing stamp sheets or envelopes from SendPro Online software. There is no error message. HP printer drivers for Windows do not accept print jobs from SendPro Online software. To Clear My HP Printer Que, follow these steps to choose the HP Universal Print Driver as your printer driver.
- Disconnect the USB cable from the HP printer.
- Visit HP’s Universal Print Driver download page.
- Click the + icon next to Driver-Universal Print Driver.
- To download the HP Universal Print Driver for Windows PostScript, click the Download button.
- When the WinZip Self-Extractor Wizard opens, select Unzip. The Setup Wizard will begin.
- Accept the License Agreement by selecting Yes.
- Select USB mode – Plug and Play.
- Leave both boxes checked under USB mode – Plug and Play.
- Select Next.
- The wizard will instruct you to connect the USB cable to the printer after installation. Plug it in and select Finish.
- Now Restart the SendPro Online software.